Accessibility

 

Accessible Seating

Both of our theatrical spaces offer accessible seating options, denoted online by a wheelchair icon, and companion seat with a “C” icon. In our Cromwell Theatre, accessible seating includes Row F (located at the rear of the orchestra section), Row BB (seats 103-104) and Row M (seats 301-302; accessible by wheelchair lift only). In our Discovery Theatre, all seating is floor level and specific to each performance. If you have questions or need special assistance with seating, we are happy to help! Please contact our Box Office at boxoffice@redmountaintheatre.org, or by phone at 205-324-2424, prior to the performance. Tickets are subject to availability.

Courtesy wheelchairs are available for use to transport patrons to and from their seats in both of our theatrical spaces. A limited number of wheelchairs are available upon request at our Box Office.

 

Accessibility Performance

At the second Saturday matinee performance of each Professional Series production in our season, we happily provide Sign Language Interpretation (ASL) and live Audio Description (AD) Services. Please contact our Box Office at boxoffice@redmountaintheatre.org, or by phone at 205-324-2424, to find out more about tickets in the reserved ASL seating section or reserve a headset.

 

Assisted Listening Devices

Assisted Listening Devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. ALDs are available for all performances, in either of our theatrical spaces and can be picked up at the Box Office prior to each performance. We require a photo ID be held at the Box Office while assisted listening devices are in use.

NEW IN 2025: Use the WaveCast mobile app to tune into the performance on your own headphones or hearing aids. This is incredibly helpful to patrons who may use Bluetooth hearing aids, or who struggle to use both their hearing aids and an Assisted Listening Device at the same time. When using noise cancelling headphones, it also gives the end user more control of the overall volume level. See instructions and app information here, or ask an usher for assistance.

 

Booster Seats

Booster seats are available for younger patrons. Ask any staff member or volunteer inside the Cromwell Theatre. First come, first served.

 

Large Print Programs

Large Print Programs are available for each of our productions, upon request. These can be picked up at our Box Office prior to the performance.

 

Parking

Accessible parking is available in our Arts Campus parking lot. Accessible parking tickets are first come, first serve, and can be purchased online or at the door. Any patron not parking in our Arts Campus parking lot may be granted temporary access to drop off any individuals with accessible needs.